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   <titles>
      <title>Building Bridges Between Domestic Violence
      Organizations and Child Protective Services</title>
   </titles>

   <authors>
      <author>
         <name>Linda Spears</name>
      </author>
   </authors>

   <dates>
      <publication>September 1999</publication>

      <revision>February 2000</revision>
   </dates>

   <toc />

   <section>
      <title>Acknowledgments</title>

      <p>Linda Spears authored this document for the National
      Resource Center on Domestic Violence, (800-537-2238); Child
      Welfare League of America, Inc., (202-638-2952); National
      Council of Juvenile and Family Court Judges, Resource Center
      on Domestic Violence: Child Protection and Custody,
      (800-527-3223); and Family Violence Prevention Fund,
      (415-252-8900).</p>

      <p>Special thanks to The Ford Foundation for its support of
      the National Resource Center on Domestic Violence and 
      <em>Building Comprehensive Solutions to Domestic
      Violence</em>

      , the initiative under which these materials were produced.
      We also wish to acknowledge the U.S. Department of Health and
      Human Services for their ongoing funding of the NRC and other
      domestic violence resource centers.</p>

      <p>The ideas expressed herein are those of the author and do
      not necessarily represent the official position or policies
      of The Ford Foundation or other founders of the organizations
      publishing this paper.</p>

      <p>
         <strong>These materials may be reprinted or adapted with
         proper acknowledgment.</strong>
      </p>

      <p>I am first and foremost grateful to all who participated
      in the preparation of this paper for their commitment to the
      principles of collaboration between domestic violence and
      child protection. Their skill in working together allowed me
      to write a paper that reflects these values both in its
      content and its preparation.</p>

      <p>My deepest gratitude is extended to Susan Schechter, of
      the University of Iowa School of Social Work, for her
      thoughtful guidance in conceptualizing and completing this
      work.</p>

      <p>I am equally grateful to Jill Davies, of Greater Hartford
      Legal Assistance, for authoring the case narrative and for
      her substantive edits to the documents. Their efforts brought
      greater clarity and utility to the paper. I would also like
      to thank my colleagues for their contribution of source
      materials and their review of the many drafts along the way.
      Their creative energy and technical assistance were
      invaluable. Chief among them are The Honorable Len Edwards of
      the Santa Clara County Superior Court; The Honorable Bill
      Jones of the District Court of Charlotte, NC; Merry Hofford
      of the National Council of Juvenile and Family Court Judges;
      Janet Carter of the Family Violence Prevention Fund; and
      Lonna Davis and Pamela Whitney of the Massachusetts
      Department of Social Services.</p>

      <p>I would also like to acknowledge the leadership of Anne
      Menard, at the National Resource Center on Domestic Violence,
      under whose auspices this document was developed.</p>

      <p>Finally, I am deeply appreciative for the support of The
      Ford Foundation, whose continued commitment to ending family
      violence made this work possible.</p>
   </section>

   <section>
      <title>About the Author</title>

      <p>Ms. Spears is the Director of Child Protection at the
      Child Welfare League of America, where she directs both its
      national child protection reform initiative 
      <em>Protecting America's Children: It's Everybody's
      Business</em>

      , and the City/County public child welfare efforts. Prior to
      joining CWLA in 1992, Linda served as the Director of Field
      Support with the Massachusetts Department of Social Services.
      As a member of the department's senior management team, she
      was responsible for agency-wide services in family
      preservation, child protection, domestic violence,
      out-of-home placement, permanency planning, child care,
      independent living, substance abuse, and housing.</p>

      <p>While in Massachusetts, Ms. Spears led an effort to better
      integrate the expertise of domestic violence advocates with
      the work of child protection caseworkers. She is a member of
      the board of directors of the Family Violence Prevention
      Fund, on the advisory committee of the National Resource
      Center on Child Maltreatment, and an advisor to the National
      Resource Center on Domestic Violence, Child Protection and
      Custody.</p>
   </section>

   <section>
      <title>Introduction</title>

      <p>Violence against women and children is centuries old, but
      only over the past 25 years have communities made significant
      improvements in their responses to each problem.</p>

      <p>In the 1970s, state legislatures created systems to help
      abused children, and by the 1980s many grassroots women's
      organizations had set up shelters for battered women. These
      two response systems were designed with very different
      mandates, funding, and goals.</p>

      <p>As a result, tensions and problems now emerge as service
      providers, the courts, and communities try to more
      effectively help those families in which violence against
      women and children is overlapping and intertwined.</p>

      <p>Domestic violence advocates have learned that the concerns
      of battered women are inextricably linked to the welfare of
      their children and that the safety decisions of battered
      women are typically guided by the needs of their
      children.</p>

      <p>As a result, domestic violence organizations have worked
      hard to address the needs of the children of battered women,
      including providing a variety of concrete services like
      children's play and educational groups, support activities,
      and therapeutic services. Advocates have also broadened the
      scope of their work to include case-level and systemic
      advocacy for children.</p>

      <p>Over the last ten years, domestic violence advocates have
      learned that it will take a coordinated effort to effectively
      protect women and their children. No single organization can
      do this work by itself. Without collaboration and
      coordination among agencies, it is the battered women and
      their children who pay the price: their safety is jeopardized
      and their needs for security and stability are
      compromised.</p>

      <p>"Building Bridges Between Domestic Violence Organizations
      and Child Protective Services" was prepared as a new resource
      for advocates seeking to strengthen efforts to help battered
      women with abused and neglected children. This paper provides
      both background information and a framework for collaboration
      with child protection agencies that will support the work of
      domestic violence advocates as they try to improve safety for
      women and their children.</p>

      <p>The paper covers the following topics:</p>

      <ul>
         <li>Why must domestic violence advocates and child
         protection staff work together to keep battered women and
         their children safe?</li>

         <li>What effects does domestic violence have on
         children?</li>

         <li>How does the child protection system work?</li>

         <li>How can domestic violence organizations and child
         protection agencies collaborate effectively and respond to
         policy challenges constructively?</li>

         <li>Author's Note: CPS is the acronym commonly used to
         denote the public agency designated by statute to
         investigate reports of child abuse and neglect. In this
         paper, the terms cps, child protective agency, and child
         protection agency are used interchangeably. The term child
         protection system is used to denote the broad network of
         partners with critical roles in child protection including
         the legal system, the cps agency, and other service
         providers.</li>
      </ul>
   </section>

   <section>
      <title>Why must domestic violence advocates and child
      protection staff work together to keep battered women and
      their children safe?</title>

      <blockquote>
         <em>Last night Gina's boyfriend Mark came home drunk
         again. They started arguing about money, and Mark slapped
         and punched Gina. Seven-year-old Sammy ran into the
         kitchen and started hitting Mark and yelling, "Stop
         hurting my Mommy!" Mark picked Sammy up by the seat of his
         pants and yelled, "Stay out of this, you little bastard,
         you're just like your father -- a real loser." He then
         dropped Sammy, who crashed to the floor. Sammy started
         crying, and Gina yelled at him to get out of the kitchen.
         Gina and Mark's one-year-old daughter Jessie started
         crying in the other room. Mark told Gina to just "let her
         cry, or she'll grow up to be a stupid baby like you."</em>
      </blockquote>

      <blockquote>
         <em>A neighbor called the child abuse hotline to report
         that there was fighting in the apartment next door and
         that she could hear the children crying again and worried
         that they were being hit.</em>
      </blockquote>

      <p>Gina's s situation is all too familiar to domestic
      violence advocates and child welfare workers. A woman is the
      victim of physical assaults and verbal abuse. Her children's
      lives are altered by her situation -- their well being, and
      often their safety, are compromised by the actions of an
      abusive partner. Sometimes, before the woman can fully
      consider the alternatives available to her, she is reported
      to child protection authorities because neighbors, friends,
      or service providers are concerned that the risk to her
      children is too great. Soon, she finds herself meeting with a
      child protection caseworker whose assessment of her situation
      could result in the removal of her children.</p>

      <p>The actions of the police, child protection workers and
      others can have a tremendous impact on the immediate and
      long-term safety of both Gina and her children. However,
      domestic violence advocates and child protection workers
      might start from different places of emphasis. For example,
      advocates considering Gina's s situation might focus on the
      following questions:</p>

      <ul>
         <li>How does Gina view the risks to herself and her
         children? What supports and resources does Gina have
         available to help her keep herself and the children safe?
         What is her current safety plan? Will it be effective, or
         does she need additional information and resources?</li>

         <li>How dangerous is Mark? Does he understand how he is
         hurting Gina and the children? Has he ever been arrested
         for his violent behavior? How did he respond? Will he obey
         court orders?</li>

         <li>A child protection worker might focus on these
         questions:</li>

         <li>What happened on the night of the incident according
         to Gina, her children, and the neighbor? Was Sammy
         physically injured when Mark dropped him? If so, did Mark
         or Gina make sure he got medical attention? Has this
         happened before? Has Mark every hit Sammy or Jessie?</li>

         <li>What steps has Gina taken to protect the children? Can
         Gina protect the children? Are there other indications
         that the children are neglected or abused or at serious
         risk of harm?</li>
      </ul>

      <p>Once advocates and caseworkers answer these questions,
      each will begin a series of activities to help family members
      achieve safety. These efforts are likely to help some family
      members. For example, a battered woman's shelter will provide
      safety for mother and children in the short term. However,
      once the shelter period is over, lack of resources may send
      her back to an abusive partner, placing her and the children
      at renewed risk.</p>

      <p>At the same time, foster care placement -- arranged
      through the child protective system -- can provide safety for
      the children, but it may not be needed or desirable if the
      mother is able to provide for their care. Even if she can't,
      foster care does nothing to address her safety concerns.</p>

      <p>Family preservation workers can also provide a valuable
      resource to the family, with frequent home visits to provide
      help and monitor the safety of mother and children, even if
      the abusive partner returns. But this intervention can be
      problematic if the family preservation worker does not have
      strong skills in handling a domestic violence situation.</p>

      <p>Finding strategies that help both women and children to be
      safe is a dilemma that challenges domestic violence advocates
      and child protection workers every day. Despite mutual
      interests, those working with battered women and their
      children find that not all approaches are useful in achieving
      safety for all victims. Some approaches don't last long
      enough. On occasion, interventions to help one victim --
      giving the mother time to develop a plan -- might actually
      increase the risk to another group of victims, the
      children.</p>

      <p>When advocates and child protection workers 
      <u>are</u>

      able to effectively assist women and children, it is likely
      that they have done so by coordinating safety assessments and
      interventions for both the mother and child. Together, they
      have also found ways to better understand how services for
      battered women and their children work, and how these
      services can work together. This has meant sharing vital
      information about the differing laws that guide domestic
      violence advocates and child protection caseworkers, the
      values and principles that guide their responses, and the
      tools and resources that are available in each system.</p>

      <p>For advocates, collaboration can mean a significant and
      positive change in their work on behalf of women and
      children. Child protection workers are not experts in
      domestic violence. Typically, they must have general casework
      skills to deal with a variety of family needs. Only a few
      workers have training opportunities that would allow them to
      develop expertise in the dynamics of battering and its impact
      on children. While most are familiar with local battered
      women's shelters, they often have limited information about
      the range of related services and supports that are available
      through advocates, the courts, and other systems. Domestic
      violence advocates can change this through collaboration.</p>

      <p>Likewise, advocates can be frustrated in their
      interactions with a child protection system whose powers are
      substantial and whose rules may often seem arbitrary and
      subjective. Collaboration can help unravel the complexity of
      the child protection system to reveal ways in which advocates
      can work effectively with child protection workers to keep
      both battered women and their children safe.</p>
   </section>

   <section>
      <title>What effects does domestic violence have on
      children?</title>

      <ul>
         <li>For advocates to collaborate effectively with child
         protection workers, the latter must have a basic
         understanding of the effects of domestic violence on
         children.</li>

         <li>For more than a decade, researchers have examined the
         impact of children's exposure to domestic violence. This
         body of data supports the experience of women like Gina.
         Most children who live with domestic violence witness it
         in some form, and this experience may cause harm. These
         harms include those that result when: 
         <ul>
            <li>children experience their mother being battered and
            also see injuries that result from the violence;</li>

            <li>children are injured during a violent episode; this
            may occur inadvertently when a batterer attacks, a
            victim tries to defend herself or the children, or the
            child tries to protect a parent; orchildren are
            directly abused or neglected.</li>
         </ul>
         </li>
      </ul>

      <p>While effects on individual children may vary, researchers
      have concluded that many children who are exposed to violence
      exhibit at least some symptoms related to this experience.
      These symptoms might include fearfulness, sleeplessness,
      withdrawal, anxiety, depression, and externalized problems
      such as delinquency and aggression.</p>

      <p>Research also suggests that these problems are often
      alleviated when children and their mothers are offered
      adequate social, emotional, and material support and
      safety.</p>

      <subsection>
         <title>The overlap of domestic violence and child
         maltreatment</title>

         <p>Through their work with women like Gina, front-line
         workers in domestic violence and child protection agencies
         are increasingly aware that when there is child
         maltreatment there is often domestic violence. Data from
         research and from direct practice in shelters and in child
         protective service programs are supporting their
         experience.</p>

         <p>In one nationwide survey of 6,000 families, researchers
         found that 50% of men who frequently assault their wives
         also frequently abuse their children. In a 1991 Boston
         City Hospital study, researchers reported that 59% of
         mothers of abused and neglected children had medical
         records that suggested that their partners had battered
         them.</p>

         <p>Although there is little formal research on domestic
         violence in child protection caseloads, some data support
         a link between domestic violence and child abuse and
         neglect. For example, in a 1990 review of substantiated
         child protection cases, the Massachusetts Department of
         Social Services reported that workers noted domestic
         violence in 30% of the cases. Because the agency did not
         prepare or require caseworkers to consider domestic
         violence in the investigation and assessment process, the
         study was believed to underestimate the actual incidence
         of domestic violence. In a subsequent study, conducted
         after implementing policies and training in domestic
         violence, the Department found that in 48% of records
         reviewed workers identified domestic violence or cited
         "protecting an adult from domestic violence" as a goal of
         service.</p>

         <p>As with any case type, domestic violence cases can
         range from those where child maltreatment is highly
         unlikely to those in which there is serious or life
         threatening harm to children. Thus far, several other
         child protection agencies have documented a disturbing
         link between domestic violence and fatal child abuse. In
         1993, the Oregon Department of Human Resources reported
         that domestic violence was present in 41% of families
         experiencing child abuse and neglect resulting in critical
         injuries or death. The Massachusetts Department of Social
         Services made a similar finding when a 1994 review of
         child abuse- and neglect-related fatalities revealed that
         43% of mothers identified themselves as victims of
         domestic violence. In New York City between 1990 and 1993,
         the public child welfare agency found that 55.6% of the
         families with child homicides had a documented history of
         domestic violence in the four years preceding the
         fatality.</p>

         <p>Although we are learning more about the connection
         between domestic violence and child maltreatment, we still
         know little about how the two interact within the family.
         There is no evidence, for example, that fatal child abuse
         is more likely to occur where there is domestic violence.
         A better understanding of domestic violence will help
         child protection workers to best target their
         interventions. Also, if advocates and child protection
         workers strengthen their knowledge and skills in assessing
         the risk to children, they will be better able to reduce
         the number of children and women experiencing serious
         harm.</p>
      </subsection>
   </section>

   <section>
      <title>How does the child protection system work?</title>

      <subsection>
         <title>How did the child protection system begin?</title>

         <p>The child protection movement began more than 100 years
         ago and galvanized around a highly publicized New York
         City case involving a young child, Mary Ellen, who was
         brutally beaten by her caretakers.</p>

         <p>This case led to the creation of the first child
         protection agency and state statute providing agents to
         conduct court investigations into child maltreatment.
         Early activists sought protection for children and
         punishment for abusers. As the child protection movement
         evolved, new mechanisms emerged to support this work
         including:</p>

         <ul>
            <li>the first juvenile court, in Illinois, in
            1899;</li>

            <li>a federal oversight agency -- The Children's Bureau
            -- which still exists today; and</li>

            <li>the Social Security Act in 1930, which provided the
            first national directive and funding for child welfare
            services.</li>
         </ul>

         <p>Each of these events was critical in the development of
         the nation's child protection system. Nonetheless, much of
         our modern system has emerged over the last 37 years,
         beginning in 1962, when Dr. C. Henry Kempe identified the
         "battered child syndrome." His work resulted in the first
         broad public awareness of child abuse and neglect.</p>

         <p>Since then, both state and federal governments have
         been proactive in their response creating new legislation
         to direct child protection efforts. Throughout this period
         we have seen dramatic increases in the number of children
         and families served, the array of services, and the scope
         of legal requirements guiding the system. The key
         components in our current system are highlighted in the
         following table.</p>

         <table border="1">
            <title>Key Features of the Child Protection
            System</title>

            <summary>Key Features of the Child Protection
            System</summary>

            <tbody>
               <tr>
                  <td>
                     <strong>Federal Legislative Framework</strong>
                  </td>

                  <td>
                     <ul>
                        <li>Child Abuse Prevention &amp;Treatment
                        Act of 1974</li>

                        <li>The Indian Child Welfare Act of
                        1978</li>

                        <li>Adoption Assistance &amp; Child Welfare
                        Act of 1980</li>

                        <li>The Adoption &amp; Safe Families Act of
                        1997</li>
                     </ul>
                  </td>
               </tr>

               <tr>
                  <td>
                     <strong>Primary Service Mandate</strong>
                  </td>

                  <td>
                     <ul>
                        <li>Safety for children</li>
                     </ul>
                  </td>
               </tr>

               <tr>
                  <td>
                     <strong>Secondary Service Goals</strong>
                  </td>

                  <td>
                     <ul>
                        <li>Permanency for children by
                        strengthening family or seeking alternative
                        permanent families. (e.g., adoption)</li>

                        <li>Well-being of children</li>
                     </ul>
                  </td>
               </tr>

               <tr>
                  <td>
                     <strong>Service Providers</strong>
                  </td>

                  <td>
                     <ul>
                        <li>Government agencies providing
                        statutorily mandated services</li>

                        <li>Contracted and community services used
                        to reduce risk &amp; address family
                        problems</li>
                     </ul>
                  </td>
               </tr>

               <tr>
                  <td>
                     <strong>Support and Authority Used to Assist
                     Victims</strong>
                  </td>

                  <td>
                     <ul>
                        <li>Child protection worker responsible
                        (through state statute) to monitor families
                        and offer supportive services</li>

                        <li>Supportive &amp; authoritarian roles
                        also carried by community agencies and
                        police/courts, respectively</li>
                     </ul>
                  </td>
               </tr>

               <tr>
                  <td>
                     <strong>Examples of Services and Tools Used to
                     Respond</strong>
                  </td>

                  <td>
                     <ul>
                        <li>Child Abuse and Neglect Hotline</li>

                        <li>Joint police &amp; child protective
                        services response including investigation
                        &amp; assessment</li>

                        <li>Shelter, kinship, and foster care
                        placements</li>

                        <li>Treatment services like parenting
                        classes, substance abuse treatment &amp;
                        counseling</li>

                        <li>Case management &amp; referral</li>

                        <li>Temporary &amp; permanent custody of
                        child</li>
                     </ul>
                  </td>
               </tr>

               <tr>
                  <td>
                     <strong>Court Role</strong>
                  </td>

                  <td>
                     <ul>
                        <li>Juvenile or Family Courts provide
                        protection (e.g., legal custody) &amp;
                        oversee decision-making of CPS</li>

                        <li>Criminal Courts used in a few extremely
                        serious cases.</li>
                     </ul>
                  </td>
               </tr>
            </tbody>
         </table>

         <subsubsection>
            <title>Federal statutes that guide child protection
            agencies</title>

            <p>While child abuse and neglect laws vary from state
            to state, 
            <em>they all must comply with the basic requirements
            established in the following federal statutes:</em>
            </p>

            <ul>
               <li>
               <strong>The Child Abuse Prevention and Treatment Act
               of 1974 (CAPTA)</strong>

               <br />

               The act required that each state establish a
               mandatory reporting system for child abuse and
               neglect. Through a series of revisions, the most
               recent of which became law in 1996, the act has
               established detailed criteria for state programs
               receiving the limited funds available under the act.
               These include provisions guiding the definition of
               abuse and neglect in state statutes; requirements
               for confidentiality for children and families;
               immunity for individuals who report abuse and
               neglect; and provisions requiring guardian-ad-litems
               for children.</li>

               <li>
               <strong>The Indian Child Welfare Act of 1978
               (ICWA)</strong>

               <br />

               This act establishes the jurisdiction of Indian
               tribes in child custody cases involving Indian
               children. The act provides specific procedures for
               the timely notification of tribes when Indian
               children come to the attention of child welfare
               agencies and placement is being considered, so that
               tribal membership can be determined.</li>

               <li>
               <strong>The Adoption Assistance and Child Welfare
               Act of 1980 (P.L.96-272)</strong>

               <br />

               This act establishes procedural safeguards for
               children to try to ensure that they do not linger in
               foster care. As amended in 1983, the act establishes
               administrative and judicial case review to try to
               ensure that the protective and "best interests"
               needs of children were met. The statute also
               requires child welfare agencies to make reasonable
               efforts to prevent placement and provide services to
               reunify families. The statute also supports agency
               programs to secure an alternative permanent family
               when reunification is not possible.</li>

               <li>
               <strong>The Adoption and Safe Families Act of 1997
               (ASFA)</strong>

               <br />

               This act is broad in its scope, addressing family
               preservation, child protection, permanency planning,
               and adoption concerns. Among its key provisions is a
               focus on child safety as the first priority in child
               welfare decision-making. It also calls for states to
               pass legislation detailing specific criteria for
               timely permanency planning in all cases and
               expedited termination of parental rights in cases of
               extreme child abuse and neglect.</li>
            </ul>
         </subsubsection>

         <subsubsection>
            <title>Core values of the child protection
            system</title>

            <p>The principal purpose of a child protection service
            is to protect children whose parents or caregivers are
            unable or unwilling to provide for their safety, basic
            needs, and emotional security. Within this framework,
            it is understood that children are not able to protect
            themselves and that those who act on their behalf must
            be guided by what is in the child's best interests. The
            following values hold true:</p>

            <ul>
               <li>Every child has a right to adequate care,
               supervision and freedom from maltreatment.</li>

               <li>Every child should have a safe permanent
               family.</li>

               <li>Parents have the primary responsibility and are
               the primary resource for their children.</li>

               <li>In most circumstances, the most desirable place
               for children is in their own safe and caring
               family.</li>

               <li>Most parents want to and can be adequate
               parents.</li>

               <li>Most parents experiencing difficulty can be
               helped to be adequate parents.</li>

               <li>When parents cannot or will not fulfill their
               protective responsibilities, the community has the
               right and obligation to intervene.</li>
            </ul>

            <p>Once the child welfare agency intervenes to protect
            a child, two key principles guide its work:</p>

            <ol>
               <li>Safety is always the first consideration in
               determining how the best interests of a child will
               be met.</li>

               <li>The child's s wellbeing and need for a more
               permanent family are also critical
               considerations.</li>
            </ol>

            <p>At a casework level, this typically means that when
            it can be done safely, services must be provided to
            strengthen the parent's ability to provide a safe and
            permanent home for the child. Whenever safety cannot be
            assured while the child is at home, placement outside
            the home is made and services are geared at
            strengthening the family so that the child may be
            returned home. When this cannot be accomplished in a
            reasonable timeframe, the agency must look quickly to
            other resources, including relatives and adoptive
            families, to provide a permanent family for the
            child.</p>

            <p>The basis for this approach can be found in both
            state and federal statutes. At the state level these
            laws may also provide more specific guidance to
            caseworkers by outlining timelines for key decisions
            and criteria for certain agency actions. For example,
            statutes often prescribe the number of days within
            which a child abuse investigation must be completed and
            sometimes detail what contacts or assessments are
            required in order to complete an investigation. States
            vary widely with regard to the specificity of their
            child abuse laws and policies. Advocates seeking to
            collaborate should become familiar with their state
            statute, and with related state and local policies.</p>
         </subsubsection>
      </subsection>

      <subsection>
         <title>How do cases move through a child protective
         agency?</title>

         <subsubsection>
            <title>What happens during CPS intake and
            screening</title>

            <p>To best describe how the child protection system
            operates, let's return to the report filed regarding
            Gina and her children. Before a visit was made to her
            home, the child protection agency "screened" the report
            made by the neighbor to determine how it should be
            handled. Often this means answering only a few simple
            questions. First, if the allegation were true as
            reported, would it constitute abuse or neglect
            according to the state law? Second, is the report
            credible? In Gina's case the intake worker "screened
            in" or accepted the report, believing that it was
            reliable and that Gina's children may be at risk. Had
            the worker found otherwise, the report would be
            "screened-out." At that point, it would typically be
            closed or referred to another agency for
            assistance.</p>
         </subsubsection>

         <subsubsection>
            <title>What happens during an investigation or
            assessment?</title>

            <p>Once a case is screened in, the child protection
            caseworker begins an assessment of the situation. This
            assessment or investigation typically begins with an
            interview of the parents and children that is usually
            conducted in the family home. During this interview,
            the worker tries to determine what has happened, and
            whether or not the children are at immediate risk. [See
            Appendix A for a more a detailed description of the CPS
            investigation and assessment process.]</p>

            <blockquote>
               <em>After receiving the hotline report, a child
               protection caseworker met with Gina and her children
               to begin an assessment. The worker learned that
               Sammy and Jessie are Gina's only children and that
               Sammy's father is Gina's ex-husband, who does not
               live in the area. Gina talked freely about the
               current incident and said she yelled at Sammy to
               leave the kitchen so he wouldn't get hurt.</em>
            </blockquote>

            <blockquote>
               <em>Although Sammy was not hurt this time when Mark
               dropped him, he and Jessie are afraid of Mark. Mark
               has never hit them, but Gina is afraid that if she
               leaves Mark alone with them he might. Gina also told
               the worker that the one time Mark came home really
               drunk, she and the kids stayed at a friend's house
               overnight. Gina also reported that Sammy and Jessie
               sometimes had difficulty sleeping after an episode
               of abuse and that she is really worried about
               them.</em>
            </blockquote>

            <blockquote>
               <em>A separate interview with Sammy corroborated
               their mother's account of the incident. The children
               also stated that they were afraid of Mark and that
               they worried about their mother. Sammy is upset
               because his Mother yelled at him to leave the
               kitchen that night and he didn't know what to do. He
               went into Jessie's room to try to get her to stop
               crying. When Mark is in a "bad mood," Sammy says,
               his mother tells him to stay in his room.</em>
            </blockquote>

            <blockquote>
               <em>The interview with Mark was very brief. Mark
               admitted to having a "few too many" but dismissed
               the rest of the allegations as just the "fantasy
               world of a busybody neighbor.</em>
            </blockquote>

            <p>In instances like Gina's, the caseworker will also
            talk with the neighbor to confirm her report and might
            contact the police to gather information about their
            history of calls to the home. In addition, the
            caseworker might contact a daycare center, school, or
            pediatrician for additional information about the
            family.</p>

            <p>Based on this information, it is the caseworker's
            responsibility to make several determinations:</p>

            <ul>
               <li>
                  <strong>Is there reason to believe that the
                  allegations of child abuse or neglect are
                  true?</strong>

                  <p>State law sets the legal standard against
                  which this is measured. Typically, evidence does
                  not have to "be clear and convincing" but there
                  must be "reasonable cause to believe" that
                  allegations are true. The answer to this question
                  determines whether a case is substantiated (also
                  called "founded").</p>
               </li>

               <li>
                  <strong>What, if any, risk of harm to the
                  children currently exists and what is the
                  likelihood that they will be at risk in the
                  future?</strong>

                  <p>This assessment of current safety and future
                  risk usually helps a worker to determine what, if
                  any, services will be provided to the family.
                  Cases where the risk is believed to be minimal
                  are usually closed, unless the agency and family
                  agree to services on a voluntary basis. Low to
                  moderate risk cases may receive in-home services
                  designed to support the family, improve
                  parenting, and ultimately lower the risk of
                  future abuse and neglect. Higher risk cases often
                  result in either intense monitoring through in-
                  home services or in the removal of the child from
                  the family to achieve safety.</p>

                  <blockquote>
                     <em>The worker decides to substantiate a
                     finding against Mark because of the risk
                     created when he gets drunk and violent. The
                     caseworker believes that Gina has not
                     intentionally harmed her children and that she
                     has made efforts to protect them. The worker
                     is concerned about Mark's ongoing violence
                     against Gina and its effects on the children.
                     The worker has agreed not to remove the
                     children on the condition that Mark remains
                     out of the home. At this point the caseworker
                     opens a case for in-home services and begins a
                     more in-depth assessment of the family's
                     service needs.</em>
                  </blockquote>
               </li>

               <li>
                  <strong>What happens during the assessment and
                  service planning phase?</strong>

                  <p>Once an initial investigation or assessment is
                  completed, the child protection worker is
                  responsible for continuing to gather information
                  about the family and to determine what services
                  are needed.</p>

                  <blockquote>
                     <em>As the worker spends more time with Gina,
                     he finds out the following: Gina moved to this
                     community two years ago. She and Mark began
                     dating right after she moved. At first, he was
                     very kind to her and to Sammy, helping her get
                     settled and taking Sammy to ball games. He
                     convinced Gina they would "be a family" if she
                     let him move in. As soon as she became
                     pregnant, things got bad. Mark starting
                     drinking more and he would fly into rages,
                     destroying property and attacking Gina. She
                     wanted to ask him to leave, but she quit her
                     job when she became pregnant with Jessie and
                     now relied on Mark for financial support.
                     Mark's parents have also been supportive, and
                     she's worried that if she asks him to leave,
                     she'll lose contact with them. The worker is
                     now also convinced that Gina is severely
                     depressed and may have an alcohol
                     problem.</em>
                  </blockquote>

                  <blockquote>
                     <em>The worker tells Gina she must get a
                     protective order to assure that Mark can not
                     legally come back to the apartment and that
                     she must get an alcohol and psychological
                     evaluation.</em>
                  </blockquote>

                  <blockquote>
                     <em>At this point the worker has begun the
                     process of planning services. The service plan
                     will later be written down and signed and will
                     outline the types of resources clients must
                     access and the requirements they must
                     address.</em>
                  </blockquote>
               </li>

               <li>
                  <strong>What is the role of the legal system in
                  child protection?</strong>

                  <p>
                     <strong>Juvenile and Family Court
                     Proceedings</strong>
                  </p>

                  <blockquote>
                     <em>The caseworker drops by Gina's home to see
                     how she and the kids are doing. Gina,
                     obviously drunk, answers the door. The worker
                     can see that the apartment is in disarray and
                     can hear Jessie crying. She asks to see the
                     children. Gina tells her to go away and to
                     leave her family alone. As the worker heads
                     back to her car to call for help, she sees
                     Mark standing in the back yard.</em>
                  </blockquote>

                  <blockquote>
                     <em>Gina will no longer talk to the
                     caseworker, so the caseworker decides that the
                     children must be removed from their home in
                     order to be safe. She begins the paperwork to
                     get a court order giving the CPS agency the
                     authority to take Sammy and Jessie out of
                     their home and place them in foster care.</em>
                  </blockquote>

                  <blockquote>
                     <em>During the initial hearing, however, the
                     judge decides to place Jessie and Sammy with
                     Gina, on the conditions that she comply with
                     the recommendations of the substance abuse
                     evaluation and treatment program and that Mark
                     move out and also attend a substance abuse and
                     batterer intervention program.</em>
                  </blockquote>

                  <p>Nationwide, only about 15% of children in
                  substantiated abuse and neglect cases are removed
                  from their homes. As a result, the court is not
                  involved with most children who come to the
                  attention of the child protection agency.
                  Nonetheless, the court plays a critical role in
                  certain circumstances. First, court intervention
                  is needed when an investigation and assessment
                  indicate that a child cannot remain at home
                  safely. In these instances, the court's authority
                  is required to take legal custody of the child so
                  that placement and other services may be provided
                  to protect the child. In certain limited
                  circumstances, the child protection agency may
                  place a child out of the home voluntarily with
                  permission of the parent. Policies governing
                  voluntary placements vary across jurisdictions,
                  but even these placements are subject to juvenile
                  court review after six months.</p>

                  <p>In many jurisdictions, the court may also be
                  involved and allow the children to remain at home
                  with the parent. In these cases the court may
                  oversee the safety of the child and the parents'
                  compliance with the case plan agreement either
                  through an order of supervision or by taking
                  legal custody of the child.</p>

                  <p>When court intervention is needed, federal and
                  state statutes guide the court in overseeing the
                  protection of children. These oversight
                  responsibilities include assuring that:</p>

                  <ul>
                     <li>the child protection agency has made 
                     <em>reasonable efforts to prevent the removal
                     of the child</em>

                     from the home;</li>

                     <li>there is a sufficient basis for state
                     intervention on behalf of the child;</li>

                     <li>the child is adequately represented;</li>

                     <li>each parent has received adequate due
                     process including notice; representation; and
                     the right to be heard, present evidence,
                     remain silent and appeal;</li>

                     <li>a proper case plan has been prepared for
                     each parent;</li>

                     <li>the child protection agency has either
                     made 
                     <em>reasonable efforts to reunite the child
                     with the family</em>

                     once placement has occurred, and/or the agency
                     has documented that reasonable efforts are not
                     warranted because reunification would be
                     detrimental to the safety of the child;</li>

                     <li>each case is reviewed regularly by the
                     court 
                     <em>to ensure that the child's need for a
                     permanent family is addressed</em>

                     in a timely manner; and</li>

                     <li>the child protection agency has made 
                     <em>efforts to find a permanent home</em>

                     when the child cannot be returned home.</li>
                  </ul>

                  <p>The courts also play an integral role in
                  decision-making in child protection. Key steps in
                  the court process include:</p>

                  <ul>
                     <li>
                     <strong>The Petition.</strong>

                     In most states, child protection workers
                     cannot, on their own authority, remove
                     children from their home. They must rely on
                     the authority of either the police or the
                     courts (or in a few cases medical personnel).
                     Even when a child is removed without a court
                     order, the child protection agency is required
                     to file a petition with the court based on
                     timelines established in state law (typically
                     72 hours or less following removal). The
                     petition contains facts about the alleged
                     abuse or neglect and provides the basis for
                     juvenile court involvement.</li>

                     <li>
                     <strong>The Initial Hearing.</strong>

                     This is a critical point in the child
                     protection process. During this hearing the
                     court will decide whether or not the
                     allegations in the petition support the need
                     to remove the child or continue a temporary
                     custody order to protect the child. It is also
                     at this hearing that the court ensures that
                     parents have an attorney to advocate for their
                     rights in the process and that a guardian
                     ad-litem (or alternatively a Court Appointed
                     Special Advocate -- a CASA) is appointed to
                     ensure that the child's best interests are
                     addressed.</li>

                     <li>
                     <strong>Adjudicatory Hearings.</strong>

                     These are held to determine whether or not the
                     petition is true -- i.e., the child has been
                     abused and neglected -- and whether the child
                     should be declared dependent -- i.e., whether
                     custody or supervisory authority should be
                     removed from the parent and transferred to the
                     court or the child protection agency.</li>

                     <li>
                     <strong>Dispositional Hearings.</strong>

                     These are held so that the court may decide
                     what action should be taken after the child is
                     declared dependent. Choices may include
                     returning the child home with supervision from
                     the child protection agency, out-of-home care,
                     and orders for service to the parents and
                     children.</li>

                     <li>
                     <strong>Review Hearings.</strong>

                     Following the dispositional hearing, the court
                     typically sets a date(s) to review the status
                     of the case, including the case plan, the
                     parents' progress in meeting the requirements
                     of the case plan, and recommendations for
                     changes in the case plan, the child's
                     placement or custody.</li>

                     <li>
                     <strong>Permanency Hearings.</strong>

                     These are held so that the court may establish
                     a permanent plan for the child. This hearing
                     also considers information documenting the
                     current status of the case in determining how
                     and when the child's need for a safe and
                     permanent family will be met. New requirements
                     established in the Adoption and Safe Families
                     Act of 1997 require that a permanency hearing
                     be held within 12 months of a child's entry
                     into care (and at 15 months for children
                     already in care). This requirement puts an
                     enormous burden on battered women to make
                     quick and effective safety plans for
                     themselves or else run the risk of losing
                     their children permanently.</li>
                  </ul>

                  <p>Once the court is involved, the number of
                  people involved in the case can increase
                  dramatically. In addition to family members, the
                  child protection caseworker, service providers,
                  and the judge, legal counsel represents each of
                  the parties to the case. This means that one or
                  more attorneys will represent the parents. The
                  child protection agency will also be represented.
                  Finally, the court will assign a
                  guardian-ad-litem (an attorney) and/or a court
                  appointed special advocate for the child. With
                  these participants, and through this process, the
                  case plan, services to family members, and,
                  ultimately, the outcome of the case are
                  decided.</p>

                  <p>
                     <strong>Law Enforcement</strong>
                  </p>

                  <p>Law enforcement plays an integral role in the
                  protection of children from child abuse and
                  neglect. In nearly all jurisdictions, police
                  share responsibility with the child protection
                  agency to receive and respond to reports of child
                  maltreatment. In so doing, they carry two primary
                  roles. First, they are responsible for the
                  immediate protection of the child -- particularly
                  in cases where there is an imminent risk of harm.
                  In many cases, this includes the authority to
                  take protective custody of the child to ensure
                  safety. Second, police are obligated to
                  investigate child abuse and neglect when a crime
                  may have been committed. In many jurisdictions,
                  these investigations only occur when children
                  have been killed or seriously injured as a result
                  of abuse or neglect, when there is sexual abuse
                  of a child, or when there is evidence of other
                  criminal activity by the parent or caretaker.</p>

                  <p>An additional role for law enforcement is the
                  safety of service providers. In many
                  jurisdictions, police provide protection for
                  caseworkers when they are entering a potentially
                  dangerous situation.</p>

                  <p>Each of these responsibilities is carried out
                  in coordination with the child protection agency.
                  While many jurisdictions operate informally, in
                  some states, statute or policy requires formal
                  agreements between child welfare and police.
                  Cross reporting of cases between the police and
                  child protection may be mandated to ensure that
                  cases are appropriately investigated and services
                  provided. Jurisdictions may also establish
                  protocols for joint investigations to ensure that
                  the work of the two agencies is coordinated, to
                  minimize the trauma of multiple interviews for
                  children, and to ensure that juvenile and
                  criminal court actions are coordinated.</p>
               </li>
            </ul>
         </subsubsection>
      </subsection>
   </section>

   <section>
      <title>How can domestic violence organizations and child
      protection agencies collaborate?</title>

      <subsection>
         <title>Examples of current domestic violence/CPS
         collaborations</title>

         <p>Several communities across the country have already
         built collaborations that address domestic violence and
         child maltreatment collaboratively. Among these are:</p>

         <ul>
            <li>
               <strong>The AWAKE Program.</strong>

               <p>Located at Children's Hospital in Boston,
               Massachusetts, this strengths- based and
               family-centered program was one of the first to make
               the link between domestic violence and child
               protection. Offering counseling, support groups, and
               advocacy to battered women with abused and neglected
               children, the program successfully promotes safety
               for mothers and children. In 16-month follow-up with
               a group of 46 mothers served by advocates, 85% of
               the women reported they were free from violence, and
               in only one family had children been placed in
               foster care.</p>
            </li>

            <li>
               <strong>Massachusetts Department of Social
               Services.</strong>

               <p>This practice integration model has brought
               domestic violence expertise to traditional child
               protective services through a statewide program in
               which domestic violence specialists work
               hand-in-hand with child protection caseworkers. The
               specialists provide case consultation, direct
               advocacy, and linkages to community resources for
               battered women and children served by the child
               welfare agency. Policy guidance supports
               decision-making that is responsive to the concerns
               of battered women beginning with screening and
               investigation and including risk assessment, family
               assessment, case planning and service delivery.</p>
            </li>

            <li>
               <strong>Michigan's s Families First Domestic
               Violence Collaboration Project.</strong>

               <p>This cross-system collaboration between shelter
               programs and family preservation programs is offered
               in eleven communities across the state. The program
               provides intensive services designed to keep
               children safe and with their mothers. The program
               has also provided models for cross-training that
               integrate principles from family- centered practice,
               child protection, and domestic violence.</p>
            </li>
         </ul>

         <p>These three pioneering programs are among a growing
         array of models that are serving battered women and their
         abused and neglected children (see Appendix B for
         suggestions about building positive collaborations).</p>

         <p>In Jacksonville, Florida, and Cedar Rapids, Iowa, child
         protection and domestic violence programs are working
         together in community partnership models. In San Diego and
         Minneapolis, hospital-based programs are in place, and
         partnerships among police, hospitals, and child protection
         are developing. In Hawaii, Healthy Start programs are
         combining early intervention for children with screening
         and intervention in domestic violence. [For more examples,
         see 
         <em>Family Violence: Emerging Programs for Battered
         Mothers and their Children</em>

         , published in 1998 in Reno, Nevada, by the National
         Council of Juvenile and Family Court Judges.]</p>
      </subsection>

      <subsection>
         <title>What would a collaborative response look
         like?</title>

         <p>The following scenario provides one example of how
         domestic violence advocates and CPS workers could
         collaboratively respond to families in which there is
         domestic violence and risk to the children. This
         particular example, rather than neatly solving the complex
         issues in such families, shows a process through which
         advocates and workers provide ongoing resources to the
         adult victim, while taking actions necessary to protect
         the children.</p>

         <blockquote>
            <em>When Gina talked with her caseworker about Mark's
            violence, he told Gina about a collaborative program
            between the local domestic violence shelter program and
            CPS. Gina agreed to participate, and the worker called
            the shelter to let them know that Gina would call that
            afternoon. When Gina called, an advocate talked with
            her to get a basic understanding of her situation and
            needs and then set up a time to meet with Gina the next
            day. Gina told the advocate that she believes Mark
            could be a good partner and father to Sammy if he
            didn't drink. She also admitted that she probably
            drinks too much and just doesn't seem to have "any
            energy anymore." The advocate talked with Gina about
            Sammy and Jessie. She validated Gina's efforts to keep
            them out of the way, but also tried to make sure that
            Gina understood how the drinking and the abuse affect
            them and what actions CPS must take if the kids are in
            danger. They talked about what Gina thinks will keep
            her and the kids safe.</em>
         </blockquote>

         <blockquote>
            <em>After getting Gina's s permission to talk to the
            worker, the advocate called the worker, and they
            developed a plan to propose to Gina and to Mark. The
            proposed plan called for the following: Mark would move
            out of the apartment, go to a substance abuse/batterer
            intervention program sponsored by CPS, pay child
            support, and visit with Jessie while his parents
            supervised. Gina would attend counseling to address her
            substance abuse and depression and would bring Sammy to
            a children's group run by the shelter. After 6 months,
            CPS would reevaluate the potential danger to Sammy and
            Jessie. Both parents agreed to this plan.</em>
         </blockquote>

         <blockquote>
            <em>After six weeks of attending classes, Mark stopped
            going. He also told Gina he wasn's t going to pay child
            support for a child he only sees once a week. Desperate
            for money and tired of single parenting, Gina invited
            Mark to move back in.</em>
         </blockquote>

         <blockquote>
            <em>The CPS worker was notified about Mark's lack of
            attendance. The worker called the domestic violence
            advocate to let her know, and went out to check on
            Sammy and Jessie. The advocate also contacted Gina to
            see how she might help.</em>
         </blockquote>
      </subsection>

      <subsection>
         <title>Principles for domestic violence-child protection
         collaboration</title>

         <p>Successful collaboration requires a shared framework
         for the response to battered women and their children.
         Core principles already guide collaborative efforts in
         communities across the country. The following discussion
         explains each principle and raises key policy challenges
         that face advocates and child protection workers as they
         practice together to keep children and their battered
         mothers safe.</p>

         <ul>
            <li>Principle 1: The safety of children is the
            priority.
            <br />

            <p>Every procedure, policy or practice of an integrated
            response to child maltreatment and domestic violence
            must ensure that children are protected. For example,
            services to support a battered mother's s safety and
            autonomy must not compromise safety for children.
            Commitment to this principle can provide essential
            common ground as child protection workers and domestic
            violence advocates work through the complex issues of
            building a collaborative response.</p>

            <p>Policy challenges raised by Principle 1:
            <br />

            Does a child's s witnessing domestic violence
            constitute abuse/neglect?</p>

            <p>There is growing consensus that witnessing domestic
            violence is harmful to children. However, the harm will
            not be the same for every child, because the level of
            violence and each child's s experience of the violence
            are different. Therefore, there is much less agreement
            about when the harm from witnessing domestic violence
            is serious enough by itself to constitute possible
            child abuse and neglect that should be reported to
            authorities.</p>

            <p>While it is clear that situations in which children
            are physically injured or sexually assaulted during a
            domestic violence incident should be reported, other
            situations are less straightforward and require a
            careful assessment of danger and risk. For most child
            protection agencies, the threshold for the finding of
            emotional abuse and even neglect is quite high, and
            many domestic violence cases, therefore, will be
            inappropriate for a referral to CPS. Typically, CPS
            intervention requires independent corroboration that
            documents that the neglect and emotional harm is
            significant and is caused by the actions of the
            parent.</p>

            <p>When domestic violence cases fall below the
            threshold for child protection intervention,
            community-based services are needed to address the
            problems that children may experience.</p>
            </li>

            <li>Principle 2: Child safety can often be improved by
            helping the mother to become safe and by supporting the
            mother's efforts to achieve safety.
            <br />

            <p>Child protection strategies should include efforts
            to enhance a battered mother's s safety.</p>

            <p>Policy challenges raised by Principle 2:
            <br />

            Should CPS routinely assess for domestic violence at
            intake?</p>

            <p>Among many child protection workers and domestic
            violence advocates there is a great deal of concern
            about whether or not routine child protection service
            intake assessment for domestic violence should be done.
            Child protection agencies fear that this assessment
            will overwhelm the agency with even more new cases.
            Domestic violence advocates fear that child protection
            may fail to address, or, even worse, compromise the
            mother's safety during the intake process. In reality,
            assessing for domestic violence is already a part of
            the investigation and risk assessment procedures for
            many child protection agencies. There is growing
            consensus that child protection should develop the
            skills and protocols needed to effectively assess for
            domestic violence, to determine which cases require
            child protection intervention and which should be
            referred to community agencies, and to offer services
            that promote safety for mother and child.</p>

            <p>How do we resolve confidentiality issues in child
            protection?</p>

            <p>Privacy and confidentiality are cornerstones of
            domestic violence advocacy with battered women. In
            contrast, child protection agencies are often bound by
            policies that mean that information contained in safety
            plans, service plans and case records may be accessible
            to perpetrators. A batterer may use this information in
            custody proceedings or to thwart safety plans developed
            to protect a woman and her children. Confidentiality
            issues and misunderstandings often hinder
            collaboration. To avoid unnecessary conflict, advocates
            and CPS should work together to understand existing
            policy and look for ways to improve it. Confidentiality
            policies must balance the CPS's need for information
            with the battered mother's right to privacy and with
            advocates' legal/ethical requirements to keep certain
            information confidential.</p>
            </li>

            <li>Principle 3: Safety for battered mothers and their
            children can be supported by holding the batterer, not
            the adult victim, accountable for the domestic abuse.
            <br />

            <p>By focusing on perpetrator accountability, we open a
            new range of resources that can protect children --
            including restraining orders, prosecution of domestic
            assaults, and batterer intervention programs. By
            focusing on perpetrator accountability, we are less
            likely to blame one victim for harm to another.
            Batterers must be held accountable for their abuse of
            women and children, and they must have access to
            services that eliminate violence and that appropriately
            and safely support their role as parents.</p>

            <p>While most would agree with this principle, in
            practice the issues become more complicated.</p>

            <blockquote>
               <em>Gina, for example, did not hit Sammy or Jessie,
               nor was she the one who dropped Sammy. In fact, Gina
               tried to get Sammy to leave the kitchen and get out
               of Mark's way. However, Gina is also a parent who is
               responsible for making decisions about her kids'
               lives. When Gina decided that Mark could move back
               in, after he dropped out of the substance
               abuse/batterer intervention program, she made a
               decision that could place her kids at risk. Her
               decision to let Mark move back in was based on her
               need for financial support. It is important to
               understand that Gina did not decide, "Yes, I want
               Mark to move back in so that Sammy and Jessie are at
               risk," but, rather, "I have to let him back in or
               else we'll be homeless."</em>
            </blockquote>

            <blockquote>
               <em>Given Gina and her children's need for financial
               support, she had little other choice but to let him
               move back in. The key to keeping Gina safe is to
               look beyond the decision she made to fully
               understand why that was her decision. As CPS and
               other agencies make efforts to help Gina and her
               children meet their financial needs, Gina's
               responsibility is to accept and work with those who
               are trying to help her. (In Gina's case, financial
               independence through employment may take awhile, and
               she may need temporary support from the government
               along with opportunities to address her substance
               abuse and depression.)</em>
            </blockquote>

            <blockquote>
               <em>At the same time, Mark needs to be mandated back
               to substance abuse treatment and batterer
               intervention programs. If Mark is once again living
               with the children and, as a result, the children are
               in danger, child protection and the courts may have
               no choice but to remove them from Gina's care.</em>
            </blockquote>

            <p>Understanding the basis for battered mothers'
            decision-making about their lives and the lives of
            their children will provide the information necessary
            to effectively safety plan with them. Understanding a
            battered mother's decision-making also points out that
            strategies to protect children that hold mothers like
            Gina liable for "failure to protect" -- either in
            juvenile or criminal courts -- will be
            counterproductive. For example, arresting Gina for
            getting access to Mark's financial support would not
            make Jessie or Sammy safe, nor would it change her
            decision, as she believed she had no other choice. Such
            strategies will actually decrease a woman's options
            (thereby increasing her danger and her partner's
            control) and may subject children to unnecessarily
            being taken from their homes and families.</p>

            <p>Policy challenges raised by Principle 3:</p>

            <p>Decision-making in Child Protection</p>

            <p>A decision to substantiate or confirm a report of
            abuse and neglect is typically made in the context of
            several key questions: (1) Did the reported incident
            occur? (2) Is the child at continued risk of harm? (3)
            Who is responsible for the maltreatment? and (4) Who
            can protect the child?</p>
            </li>
         </ul>

         <p>The last few questions pose some unique challenges in
         cases involving domestic violence.</p>

         <ul>
            <li>How do we minimize allegations of failure to
            protect? 
            <p>When child protection workers substantiate
            maltreatment, they must typically identify what type of
            abuse occurred (e.g., physical abuse, neglect, sexual
            abuse, or emotional maltreatment) and how the parent is
            responsible for the harm.Often a substantiated neglect
            decision is based on the mother's "failure to protect,"
            when the actual harm to the child is the result of
            actions by the father or the mother's partner. Neglect
            allegations due to failure to protect may also be the
            basis for the petition for juvenile court involvement.
            In cases of domestic violence, basing substantiation
            decisions or petition allegations on neglect due to
            failure to protect can mean that the ultimate cause of
            the risk, the abuser, is not being addressed.</p>

            <p>Collaborators have worked to achieve mother/child
            safety without making "failure- to-protect"
            allegations. Typically, these efforts have been
            successful when service to the family integrates safety
            interventions for both victims. We must further
            consider how a system of case decision-making and
            substantiation can better reflect the real source of
            harm to the child. New categories for case findings
            exist in a few states, including New Jersey and North
            Dakota, that allow a family to be considered "in need
            of services" when there is no need for placement. This
            finding does not require that a parent be blamed for
            maltreatment but acknowledges that services are needed
            to protect the child. As these new frameworks evolve,
            they may help us to resolve this concern.</p>
            </li>

            <li>How do we hold batterers accountable when they are
            responsible for child maltreatment? 
            <p>Typically, this would be done through the criminal
            legal system process, as many juvenile courts do not
            have the same authority to criminally punish. In
            addition, when batterers are not the parent, they are
            usually not a party to the child protection legal case
            and therefore the juvenile court has no authority over
            them. New strategies for connecting criminal and
            juvenile proceedings may be one solution to this
            dilemma. However, criminal court involvement may raise
            other legal and safety issues for battered mothers and
            their children. For example, a criminal proceeding may
            delay the juvenile proceeding and result in an
            escalation in the batterer's s violence, or it may
            lessen the likelihood that he will agree to voluntary
            interventions. In additional, criminal court actions
            will not guarantee that the battered mother or her
            child will be safe.</p>

            <p>Batterers intervention services should also be
            integrated in the CPS response. Given the legal
            framework guiding child protection, workers typically
            have a responsibility to work with fathers who may also
            be batterers. These services are typically intended to
            strengthen the father's ability to parent and provide
            safe visitation with children. We must consider how to
            provide workers with a framework for deciding what
            services to provide to these men and what criteria to
            use for determining when and how these fathers should
            be part of their children's lives.</p>
            </li>

            <li>What do we do when battered women abuse and neglect
            their children? 
            <p>Sometimes battered women abuse or neglect their
            children. Reluctance to discuss these concerns has
            limited our ability to fully consider how to address
            the safety needs of women and children in these
            cases.</p>

            <p>We are also learning that domestic violence,
            depression, and substance abuse are interrelated. For
            children living in these situations, the risk of abuse
            and neglect is elevated. We must thoughtfully consider
            how these circumstances place children at risk and work
            with child protection agencies to develop guidance for
            properly identifying and appropriately helping these
            families. In each of these circumstances, safety
            planning for battered mothers and children will need
            different yet coordinated strategies.</p>
            </li>
         </ul>
      </subsection>
   </section>

   <section>
      <title>Conclusion</title>

      <p>The policy dilemmas will not be resolved overnight. They
      will require that we embrace a shared agenda of safety for
      battered women and for their abused and neglected children.
      They will require that we turn this shared agenda into real
      work and shared policy, program, and practice strategies that
      support our shared goals. This practice paper is intended to
      offer information and ideas that will help begin this
      process. The answers to the many questions it raises can be
      provided in local communities only through concerted and
      collaborative efforts. In each locale, collaboration efforts
      can move us from these problems to new solutions meeting the
      safety needs of women and children.</p>

      <p>Learning to work collaboratively is rarely easy. If they
      are to succeed, front-line domestic violence advocates and
      child protection workers will need assistance from others in
      the community, including administrators, public officials,
      and policy makers who can commit resources to promote more
      effective collaboration on behalf of children, adult victims,
      and batterers. The material in Appendix B -- Preparing to
      Work Together -- is offered as a beginning guide for bringing
      potential collaborators together.</p>

      <p>Finally, this paper reflects the learning from a number of
      groundbreaking collaborations across the country that link
      domestic violence and child abuse/neglect interventions. We
      know that these efforts are just the beginning. More needs to
      be done to forge new ways for domestic violence advocates to
      approach and work with child protection caseworkers, juvenile
      courts, child welfare attorneys, foster families, treatment
      providers and others. Through these future collaborations we
      will learn much more about what works for women and children
      and for those who work on their behalf.</p>
   </section>

   <section>
      <title>Appendix A</title>

      <table border="1">
         <title>Responsibilities of caseworkers in the child
         protection process</title>

         <summary>Responsibilities of caseworkers in the child
         protection process</summary>

         <thead>
            <tr>
               <th valign="top">Steps in Casework Process</th>

               <th valign="top">Key Tasks</th>

               <th valign="top">Key Questions</th>

               <th valign="top">Key Decisions</th>
            </tr>
         </thead>

         <tbody>
            <tr>
               <th valign="top">Intake/ Screening</th>

               <td valign="top">
                  <p>Gathering &amp; analyzing information
                  about:</p>

                  <ul>
                     <li>Family demographics</li>

                     <li>Nature of the alleged maltreatment</li>

                     <li>Behavioral, emotional &amp; physical
                     condition of child &amp; parents</li>

                     <li>Prior child welfare history</li>
                  </ul>
               </td>

               <td valign="top">
                  <p>Is the report credible?</p>

                  <p>Does the report meet statutory &amp; agency
                  guidelines for abuse &amp; neglect?</p>
               </td>

               <td valign="top">
                  <p>Should the report be accepted for
                  investigation or assessment?</p>

                  <p>What is the urgency of the report &amp; the
                  timeline for response?</p>
               </td>
            </tr>

            <tr>
               <th valign="top">Initial
               Assessment/Investigation</th>

               <td valign="top">
                  <p>Interviewing the child, adult caretakers,
                  alleged perpetrator, &amp; family members</p>

                  <p>Gathering information from schools, medical
                  personnel, other service providers</p>

                  <p>Participating in multi-disciplinary teams
                  bringing special expertise to the table</p>

                  <p>Documenting their findings</p>

                  <p>Seeking court authorization for emergency
                  placement</p>

                  <p>Preparing court petition</p>
               </td>

               <td valign="top">
                  <p>Is the child currently safe?</p>

                  <p>Is the child at risk of maltreatment in the
                  future?</p>

                  <p>What intervention is needed to ensure
                  safety?</p>

                  <p>If the child's safety cannot be assured at
                  home, what type &amp; level of care is
                  needed?</p>

                  <p>Does the family have other emergency
                  needs?</p>

                  <p>Should ongoing services be offered?</p>
               </td>

               <td valign="top">
                  <p>Is maltreatment substantiated?</p>

                  <p>Should the case be opened for services?</p>

                  <p>Is placement needed to ensure safety?</p>

                  <p>Is court action needed to achieve safety?</p>
               </td>
            </tr>

            <tr>
               <th valign="top">Comprehensive Family
               Assessment</th>

               <td valign="top">
                  <p>Review of initial decisions</p>

                  <p>Gathering additional information</p>

                  <p>Conducting additional child &amp; family
                  interviews</p>

                  <p>Seeking evaluations</p>

                  <p>Talking with other service providers</p>
               </td>

               <td valign="top">
                  <p>What are causes, nature &amp; extent of
                  risk?</p>

                  <p>What are effects of maltreatment or risk
                  factors?</p>

                  <p>What are the individual &amp; family
                  strengths?</p>
               </td>

               <td valign="top">
                  <p>What must change to reduce or eliminate risk
                  of harm?</p>

                  <p>What must happen for effects of maltreatment
                  to be addressed?</p>
               </td>
            </tr>

            <tr>
               <th valign="top">Case Planning</th>

               <td valign="top">
                  <p>Involving the family in developing the
                  plan</p>

                  <p>Finalizing the plan</p>

                  <p>Preparing a written case plan or agreement
                  &amp; obtaining parents' signatures</p>

                  <p>Filing the plan with the court</p>
               </td>

               <td valign="top">
                  <p>What risk factors must be addressed?</p>

                  <p>Are goals reasonable &amp; achievable?</p>

                  <p>Who will do what &amp; when?</p>

                  <p>How progress will measured &amp;
                  evaluated?</p>
               </td>

               <td valign="top">
                  <p>What are service goals?</p>

                  <p>What changes are needed to reduce risk &amp;
                  meet treatment needs?</p>

                  <p>What services will be used to achieve goals
                  &amp; changes?</p>

                  <p>How will progress be evaluated?</p>
               </td>
            </tr>

            <tr>
               <th valign="top">Evaluating Family Progress</th>

               <td valign="top">
                  <p>Reviewing the case plan</p>

                  <p>Collecting information from service
                  providers</p>

                  <p>Talking with the child and family</p>

                  <p>Evaluating changes in conditions, behaviors
                  &amp; family dynamics</p>

                  <p>Documenting evaluation and related
                  decisions</p>
               </td>

               <td valign="top">
                  <p>Is the family participating in service?</p>

                  <p>Is progress being made toward achieving the
                  goals?</p>
               </td>

               <td valign="top">
                  <p>Does the child remain safe?</p>

                  <p>Are the child's permanency needs being
                  met?</p>

                  <p>Is the goal still viable, or is a new goal
                  indicated?</p>

                  <p>Are additional services needed?</p>
               </td>
            </tr>

            <tr>
               <th valign="top">Case Closure</th>

               <td valign="top">
                  <p>Reviewing progress</p>

                  <p>Meeting with the family</p>

                  <p>Preparing court reports</p>

                  <p>Establishing a timetable for closure</p>

                  <p>Referring family for community service</p>

                  <p>Providing for follow-up as required</p>
               </td>

               <td valign="top">
                  <p>Is there a continued need for service?</p>

                  <p>Do all parties agree that closure is
                  appropriate?</p>

                  <p>Has the goal been achieved?</p>
               </td>

               <td valign="top">
                  <p>Does the child remain safe?</p>

                  <p>Are the child's permanency needs being
                  met?</p>

                  <p>Can case be closed?</p>

                  <p>What services might be needed to assist the
                  family following closure?</p>
               </td>
            </tr>
         </tbody>
      </table>
   </section>

   <section>
      <title>Appendix B</title>

      <subsection>
         <title>Preparing to work together, how do we begin to
         collaborate?</title>

         <p>Many of the existing collaborations have evolved
         through a combination of approaches. Outlined below are
         some strategies that build on these experiences and some
         basic community organizing approaches. Although the goal
         is to build collaborations that help battered women and
         their children, each community may start with different
         strategies and achieve separate ends.</p>

         <subsubsection>
            <title>Establishing a Shared Mission</title>

            <p>Each community will need to engage in a process that
            will help it determine what it wants to achieve. In
            some locales, this will mean establishing a broad
            vision for a community-wide and comprehensive system of
            services to children and families that includes
            everything from prevention, early intervention, and
            supportive services, to treatment and civil and
            criminal court interventions. In others, the vision
            will be more focused on specific protocols for
            collaborations between advocates and caseworkers.</p>

            <p>Efforts to collaborate are often preceded by some
            driving force that prompts action. This might be a 
            <strong>key individual, an agency, group, or an
            institution</strong>

            that cares about the issue and is in a position to act
            on its concerns. It may also be found in 
            <strong>an event</strong>

            that galvanizes a community to act. Often high-profile
            cases prompt both community and political action that
            can bring potential collaborators together.
            Collaborations may begin when there is 
            <strong>general agreement that a common problem
            exists</strong>

            . In Massachusetts, for example, dialogue began because
            people in both domestic violence and child protection
            agreed that improvements were needed -- even though
            they had not yet found common ground about what was
            needed. Finally, collaboration may begin when
            <strong>information</strong>

            generated from agency data or research sheds new light
            on the scope and nature of family violence.</p>

            <p>The following key steps are representative of some
            of the approaches that may be helpful in creating an
            effective collaboration.</p>

            <ol>
               <li>A Start-Up Phase. Here, the primary goal is to
               establish a baseline consensus about the need to
               improve collaboration between child protection and
               domestic violence. 
               <p>This will typically include the following
               tasks:</p>

               <ul>
                  <li>Open the Lines of Communication between
                  Potential Collaborators. This may mean starting
                  with one-on-one conversations, small working
                  groups, or community- wide task forces so that
                  participants can share the concerns that prompt
                  their participation.</li>

                  <li>Enlist the Support of Key Partners. These
                  include those who are influential in each field
                  and in the community. They will typically
                  include: 
                  <ul>
                     <li>The commissioner/director from the child
                     protection agency or a key designee able to
                     act on behalf of the agency</li>

                     <li>The director of the local domestic
                     violence coalition</li>

                     <li>Domestic violence shelter directors and
                     advocates</li>

                     <li>Key staff from the executive branch of
                     government</li>

                     <li>Agencies and organizations serving
                     children and families</li>

                     <li>Community leaders and others</li>

                     <li>Civic and community organizations</li>

                     <li>Law enforcement officials and the
                     courts</li>
                  </ul>
                  </li>

                  <li>Create vehicles for furthering the
                  discussion. This is done through formal or
                  informal meetings, structured work groups,
                  conferences, and task forces.</li>
               </ul>
               </li>

               <li>An Information-Gathering Phase. Collaborators
               need to be better informed about the characteristics
               of children, women and families; the scope of their
               concerns; the availability and effectiveness of
               services; unmet needs; and service system mandates,
               strengths and weakness. 
               <ul>
                  <li>Understand how each system works. This means
                  learning in some detail who receives services,
                  what service methods are used, what resources
                  support service, and what goals are sought and
                  outcomes achieved.</li>

                  <li>Develop a shared understanding of the issues.
                  Joint information gathering can be an effective
                  method for learning about what is needed, and
                  what works. It can also help us focus on gaps and
                  agreed-upon needs.</li>

                  <li>Bring citizens, service recipients, and new
                  partners to the table. A broad range of community
                  partners can bring a refreshing and valuable
                  perspective to collaboration -- raising questions
                  that can challenge our basic assumptions and
                  prompt us to consider creative strategies for
                  addressing service needs.</li>

                  <li>Bring information and ideas to the community.
                  Successful collaborations will include public
                  hearings, community surveys, workshops, and other
                  efforts to broaden community participation and
                  strengthen constituencies on behalf of battered
                  women and children.</li>
               </ul>
               </li>

               <li>A Planning Phase 
               <ul>
                  <li>Articulate shared values and set common
                  priorities. These will guide the collaboration
                  and focus its activities</li>

                  <li>Develop program models and protocols. Include
                  specific strategies that will be used to provide
                  services in a new way. These may include pilot
                  projects and demonstration programs intended to
                  test out new methods.</li>

                  <li>Identify needed changes in policy. Include
                  any need for legislative and regulatory changes,
                  as well as changes in agency protocols and
                  procedures.</li>

                  <li>Identify resources needed. Include staff
                  resources, training, administrative support, and
                  other costs that will be incurred as a part of
                  the effort.</li>

                  <li>Devise a strategy for implementing new
                  collaborative approaches. Include a workplan that
                  identifies specific tasks and timetables for
                  accomplishing these tasks.</li>

                  <li>Create a process to evaluate the new model.
                  Include a method that will help collaborators
                  understand how well they are working together,
                  what impact the collaboration is having on
                  service delivery and outcomes, and what
                  mid-course corrections are needed to resolve
                  unforeseen problems. Typically, this will combine
                  data collection and structured sessions to
                  promote problem solving.</li>
               </ul>
               </li>

               <li>An Implementation Phase. Once planning is
               completed, the hard part begins -- we must actually
               work together. Collaborators will have the
               opportunity to try out shared service values and new
               procedures for working together. During this phase
               we will learn what works and what still needs to be
               improved. Success will require an ongoing commitment
               to open communication and joint problem solving.
               During this process we will also need to continue to
               bring new partners to the table, including political
               leaders and other policy makers so that they have a
               thorough understanding of the collaboration's goals
               and methods. The process is never smooth, but great
               gains are possible.</li>
            </ol>
         </subsubsection>
      </subsection>
   </section>

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